Professionalism and Business Etiquette in the 21st Century
In today’s competitive, moving-at-the-speed-of-email culture finding ways to stand out is imperative. Knowing how to act, and how not to act, can be the difference between success and failure.
Professionalism and etiquette are not just a collection of nice skills to have, they are essential for making lasting positive impressions and building relationships, within and outside of your business. A recent AP/Ipsos poll found that 69% find people to be more rude than a generation ago. That impacts the bottom line because decision makers, prospects, clients and colleagues, choose to work with people they have confidence in and rapport with.
Professionalism and good etiquette also help retain and attract talent, raise moral and improve all aspects of your business.
In this talk you'll discover:
- Essential business etiquette people expect you and your team to know
- The art of good communication in person, on-line and by telephone
- The power of managing yourself and your relationships
- Why your attire and presence matter even when it seems they should not
Deirdre Danahar, MSW, MPH, LICSW, ACC
Principle, InMotion Consulting & Coaching, LLC
Certified Social + Emotional Intelligence Coach®
Lead. Grow. Flow.
Deirdre Danahar, is an ICF certified coach working with community-conscious organizations and individuals enhance performance and improve their bottom line by making themselves and their communities better. For more than a decade she’s been a trusted thinking partner for leaders in business, government and non-profit organizations providing candid observations and an unclouded perspective about their performance, their relationships within their organization and the organization itself. She has found the same skills help people making a career transition or who are stepping into a new leadership role. Deirdre’s organizational clients include the Mangia Bene Restaurant Group, Inc., BKD LLC., the Division of Information Systems at the University of Mississippi Medical Center, the Jackson Free Press, and the Iowa State Department of Public Health.
Deirdre was named one of Mississippi’s 50 Leading Business Women in 2012, after relocating to Mississippi in December 2009. Deirdre is a transplanted New Englander based in Jackson, MS, where she lives with her college professor husband, a sweet yellow dog and an alarmingly large tabby cat. Contact Deirdre at [email protected], or 601-362-8288. Her website is: www.inmotioncc.com.